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Frequently Asked Questions

Is my purchase eligible for free delivery?

All deliveries of Farmsense products made within mainland UK are eligible for free delivery. No minimum order required. Any orders from customers outside of mainland UK will be contacted with a carriage charge if they wish to continue with the order.


When will my delivery arrive?

If your order was placed before 12pm, it will be shipped the same day for delivery the following working day (Monday – Friday). Orders placed on Saturday or Sunday will be processed and shipped on Monday (excluding bank holidays).


What if I order after 12pm?

Orders placed after 12pm will be processed and shipped the following day. Your order will be delivered within 2 working days.


What happens if my order is damaged during shipment?

Farmsense offers a no-hassle damaged goods policy, which means if your order arrives damaged in any way, simply call us on 0800 867 283 and we’ll arrange a free replacement.


Do I need to register to place an order?

Yes, registration allows you to keep track of your purchase history and the status of your orders. It also makes repeat orders even easier for you.